See all properties
Save

Mercure London Staines-upon-Thames Hotel

3.0 star property
Comfortable riverwalk hotel, walk to Thames River

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Mercure London Staines-upon-Thames Hotel

Exterior
Sports facility
Twin Room, River View | In-room safe, desk, blackout drapes, soundproofing
2 bars/lounges
Reception
Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Thames Street, Staines, England, TW18 4SJ
  • Popular LocationThorpe Park6 min drive
  • Popular LocationWindsor Castle12 min drive
  • Popular LocationLEGOLAND® Windsor13 min drive
  • AirportLondon (LHR-Heathrow)21 min drive

Room options

View all photos for Twin Room, River View

In-room safe, desk, blackout drapes, soundproofing

Twin Room, River View

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 15 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed

7.8/10 Good

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Queen Bed

10/10 Exceptional

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, River View

In-room safe, desk, blackout drapes, soundproofing

Double Room, River View

7.6/10 Good

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 15.0 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (Classic)

Family Room, 1 Double Bed with Sofa bed (Classic) | In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed with Sofa bed (Classic)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 15 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Room
The Boleyn Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very Good, (633)
The price is SAR 466
SAR 542 total
includes taxes & fees
26 Jum. I - 27 Jum. I
The Boleyn Hotel

About the neighborhood

Staines

Located in Staines, Mercure London Staines-upon-Thames Hotel is near the airport and on the riverwalk. Hampton Court Palace and Cliveden House are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Lapland UK and Royal Botanic Gardens, Kew are not to be missed.
Visit our Staines travel guideOpens in a new window

What's nearby

  • Royal Holloway, University of London - 5 min drive
  • Thorpe Park - 6 min drive
  • Windsor Castle - 12 min drive
  • Windsor Great Park - 12 min drive
  • LEGOLAND® Windsor - 13 min drive

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • Last Hop - 5 min walk
  • Nando's - 5 min walk
  • The George - 3 min walk
  • Caffè Nero - 4 min walk
  • McDonald's - 4 min walk

About this property

Mercure London Staines-upon-Thames Hotel

Hotel by the river
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Mercure London Staines-upon-Thames Hotel. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • A 24-hour front desk, smoke-free premises, and 1 meeting room
  • A front-desk safe
  • Guest reviews give good marks for the helpful staff
Room features
All 88 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and portable fans

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5.00 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9 AM: GBP 7.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Riverside Restaurant
  • Lounge Bar

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 7.00 per person
  • Self parking fee: GBP 5.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel
Mercure London Staines-upon-Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel Staines

Frequently asked questions

Is Mercure London Staines-upon-Thames Hotel pet-friendly?

Yes, Mercure London Staines-upon-Thames Hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure London Staines-upon-Thames Hotel?

Self parking is available for GBP 5.00 per day. Limited spots are available.

What time is check-in at Mercure London Staines-upon-Thames Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure London Staines-upon-Thames Hotel?

Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).

Where is Mercure London Staines-upon-Thames Hotel located?

Situated on the riverwalk, this hotel is steps from Thames Path and Thames River. Magna Carta Monument and Thorpe Park are also within 3 mi (5 km). Staines Station is 9 minutes by foot.

Mercure London Staines-upon-Thames Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 129 out of 544 reviews" "
Rating 8 - Good. 216 out of 544 reviews" "
Rating 6 - Okay. 103 out of 544 reviews" "
Rating 4 - Poor. 50 out of 544 reviews" "
Rating 2 - Terrible. 46 out of 544 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Excellent location beside the Staines shopping centre. Surprisingly quiet despite being on a major road. The room was enormous.
Stayed 5 nights in Sep 2022

6/10 Okay

Harsha

Stayed 1 night in Sep 2022

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stop
Drove past this place though it was an old building. Pulled up in the carpark after driving past slowly and my wife said hope you dont expect me to stay here. The place is a mess they must of took these photos years ago. Dont tell you its next to the railway line. Even the carpark did not look safe. Give this place a wide birth.
Stayed 1 night in Sep 2022

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

matthew

Stayed 2 nights in Sep 2022

8/10 Good

Rachel Maisie

Stayed 1 night in Sep 2022

10/10 Excellent

Nicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable hotel, good location, good amenities, friendly staff, esp cleaners.
Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Excellent stay - lovely river view and nice walk along the Thames path i to town
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it at all costs.
We stayed here recently We left earlier than planned as it was horrendous. Electrical items not PAC tested, Dirty room, Hot water tap with no water coming from it, no not water for a shower, No air con and room was very hot. My partner was followed by a creepy person all the way to our car and then back to the room. Most rooms were filled with people living there, so much so that all staff had active CCTV .
Stayed 3 nights in Sep 2022

6/10 Okay

Randal

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly Staff
Friendly staff but hotel is looking very tired.
Stayed 2 nights in Sep 2022