"The elevator took some effort to master. 3 days, and it still tricked me. I observed a staff member on reception desk chewing gum with her mouth open and snapping at guests. This elderly woman tarnished the hotel brand."

"It felt like home. The staff was courteous & kind. Tended to all my needs , answered all me queries with proper guidance to get myself around the city. Pls do stay here if you happen to visit Perth."