ابحث عن فنادق بالقرب من متحف ورلد أوف غلاس في سانت هيليز، في ليفربول من SAR 221

"Lovely room, staff very friendly and helpful. Food was delicious."

"I found it deeply disturbing that some guests were permitted to sit in the foyer, lounge and breakfast room in their pyjamas and moreover, to discover that this practice is acceptable with Mercure St Helens, Merseyside. All of which made our stay an uncomfortable one."

"Hotel and staff were great , food at breakfast and dinner were great , good size portions, although we were charged different prices from what was on the dinner menus , only downside was the reception was at the bar , I think it should be separate , if the bar is busy ( which it was ) as we arrived early Saturday evening you need to wait , but overall everything was great"

"Staff was okay., property was clean and room was okay. Parking was dificult most of the parking was full and the parking bays had worn away with time meaning people without disabled badges was parking in them leaving us to park further away then was good for us that should be addressed, a room we booked had no window in it which it should have been said or declared before hand it had no window as one of us has severe claustrophobia and had to argue to be changed to rooms which probaly should...

"Stunning rooms with all the amenities needed. Hotel was clean throughout and staff helpful. Couldn’t fault it, will definitely be returning soon"

"The hotel overall was good, it was clean and the staff where good. The room was clean, and the bathroom was clean. The bed was terrible, creaking bed/headboard, the pillows offered no support and the mattress was uncomfortable. Bar was good, breakfast was really good."

"Simply exceptional - comfortable, clean, and wonderful hosts. Would highly recommend"

"Lovely place to stay, temperature can be controlled in the room and bathroom which was great as the weather was freezing. Rooms are lovely, thought has gone into them. Food isn’t cheap if you dine there, but it was tasty."

"We had a nice large room. Quiet location. Close to the train to Liverpool and Manchester. Lots of restaurants within minutes."

"Great value for money. Excellent breakfast just no uncooked option ie fruit ,cereal or yoghurt. Quiet at night. Brilliant staff. Room a bit tired ours could have done with a refresh."

"Excellent all around"

"The cooked breakfast on the Sunday morning was very slow to arrive, this was the case for everyone else too. Hotel currently having some refurb work taking place however this hotel looks like it need major cash investment into it. Room was clean bathroom looks like it still needs work to it."

"A power cut all day meant that the hotel had to rehouse us at a local hotel. It took hours of time and was a huge inconvenience. The staff were as helpful as possible, but I am pursuing the issue with Novotel."

"Stayed as we were attending the Creamfields festival, great location in a nice area. What really made our stay memorable were the hotels staff who were so friendly and welcoming as well as happy to help! Big thanks to everyone for our stay!"

"The first room we were given smelled of steel cigarettes smoke and some sort of sickly sweet antiseptic. You can't open the windows to air the place out so we asked for an alternative room. The bed was incredibly uncomfortable and the sofa bed was well past its best being very saggy indeed. The breakfast was on a par with your average rep motel. Stuff were helpful if a little clueless."