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"Staff provided stellar customer service "

"Right on South Broad St in Center City. Excellent location and a nice hotel. My family and I had a pleasant stay and would return in the future. "

"I recently stayed at the Motto by Hilton in Philadelphia Rittenhouse Square and was extremely impressed by the professionalism and kindness of the hotel staff. Despite a delayed flight causing my reservation to be unexpectedly canceled, the receptionist (whose name I unfortunately forgot) went above and beyond to resolve the issue. She was incredibly helpful and efficient, securing another room for me quickly and without hassle. Additionally, on the night of my departure, I encountered a delay when the valet attendant was unavailable in the parking deck. Once again, the front desk receptionist stepped in without hesitation. She made several phone calls and did everything within her power to assist me, demonstrating genuine care and dedication. The level of customer service I received during my stay truly made all the difference. I highly recommend this location to anyone visiting Philadelphia and look forward to staying here again. Thank you to the team for their outstanding hospitality!"

"Great location!"

"We had an amazing time visiting Philadelphia, and our stay here made it so enjoyable and convenient! The room was clean, it was walking distant to a lot of attractions, and the staff was amazing! Specifically Andree, he was extremely helpful and nice/sweet! Would recommend staying here and will definitely come back! "

"We got a corner room on the 11th floor with a super high ceiling. It was difficult to get around the bed but the high ceilings and the corner room (both views looked out onto the city) was such a bonus!!!! Thank you Club Quarters! And free nespresso in the room! And in the lobby, free flat and sparkling water DIY, serve yourself. Also free cafe au lait, americano, capuccino, etc at the lobby. We brought down our large water bottles that we use to tour the city with and filled it up with sparkling water!"

"Was clean and comfortable and the staff went out of their way to assist, including the young lady in housekeeping to found ice for me. Not much in the way of food around and the hotel services weren't well communicated. For example, the QR code link said there was ice on the 1st floore. Our only very real complaint was the shuttle service wasn't running and they were depending on the drivers from the Microtel who weren't friendly and seemed annoyed to have to transport us to the Eastwick train station (which the front desk indicated was available). Additionally, our early morning departure shuttle was 15 minutes late which left us with a bit of a harrowing arrival at 5:00 am."

"We were in town overnight to see where my son works and the liberty bell. The day we arrived happened to be my birthday. After we settled into the hotel for the evening we went down to the bar/restaurant area. We found a big table that we could play games on. We ordered truffle fries and drinks at the bar. They were yummy! Then we ordered Philadelphia cheesecake as my b-day cake. The service at the bar (and everywhere) was fantastic. A very enjoyable evening with my family. We had a fantastic view of the river. Other than the window needing cleaned from the outside the room clean. We slept well on the comfy beds. Wonderful time in Philly. Will definitely stay at this hotel next time in town."

"The rooms were clean. Excellent location close to everything. The staff was amazing to me and my kids. Very patient and attentive. Loved that there was an outside pool as well. First time here and now is my favorite place to stay in Center City."