"Worst place have I ever stayed"

"I had a stay booked just for 1 night because my daughter had surgery scheduled for the next day. I stupidly failed to read all the reviews because if I had I never would have booked here. Her surgery was canceled at the last minute so I had to cancel our booking. When expedia was trying to contact for a refund for me they wouldn't answer. When I called them, they answered but I spoke to the most rude man. He kept interrupting every time I spoke and never let me finish a sentence. He told me...