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"Lovely Place, Nice Garden, great breakfast + Alex does a Perfect Job :-)"

"There were two restaurants near one Greek and one Latin American we tried the latter and it was good, the Greek one was closed Monday. Staff were welcoming, small family run hotel so personal. Nice bar area. Breakfast was included (continental) but they did offer boiled eggs or bacon bap or sausage bap in the morning."

"Our room was spotless. The staff was incredible. The area we stayed in is currently being renovated but I’m positive it will look wonderful when completed. The restaurant and bar were both had inviting atmosphere and amazing staff."

"A lovely little hotel a couple of minutes walk away from the beach and 10 minutes walk from the theatre and restaurants. Staff were exceptionally friendly and accommodating. The room was clean and comfortable … quite a small bathroom but fine for a night’s stay. It was quite warm in the room and we couldn’t open one of the windows as the latch was broken. To be fair I don’t think the staff were aware of the problem until we mentioned it. A fan had already been provided in the room. But really we...

"The bedding and towels were lovely and clean, couldn't fault. The shower tray left a lot to be desired, along with the shower mat and windowsill. There was no way of opening/closing the windows as they were too high. The same with the curtains. A long bamboo rod attached to the top could help with opening/closing? Staff? Hardley saw a soul in the 4 days I was there. The breakfast was sufficient for what I needed."

"We were quiet disappointed . We requested many times to do house keeping. But due to less manpower they didn’t do . Then the restaurant was also not functioning . Overall the stay was not pleasant"

"Located next to Premier Outlets, five minute walk to train station. Location is very convenient. Staff very helpful. Complimentary breakfast is easily one of the best Holiday Inn Express experiences I have had. Way better than North American options."

"The hotel is not inspiring on the outside but is well situated for trains, buses and travel to the Isle of Wight. It has the feel of a run-down hotel which is in the process of being up-graded by the present owners. My room had comfortable beds and a newly fitted bathroom but the windows could only be opened a small way as they were blocked by a fire escape staircase immediately outside. The air conditioning unit had seen better days but there was also a fan. Breakfast in the handsome...

"No elevator or air conditioning - rooms were very hot during summer heatwave. Helpful service."

"Basically I booked this for its location and price. Was very grateful to find we had been upgraded to a family room in the basement. Sadly though other residents weren’t as thoughtful and kept us awake till nearly 3 in the morning, slamming doors and talking loudly outside our window and in hallway. Also room was stiflingly hot. There was a fan but it didn’t reduce heat. Can’t fault how polite and helpful staff were with booking."

"Everything was excellent , I love it"

"Very boutique hotel."

"Expensive, breakfast cheap and poor. No hot water for a shower in the morning"

"The receptionist was friendly however the sheets were filthy and hadn’t been changed."

"Das Hotel hat wirklich eine gute Lage. Das Personal war nett. Aber der Zustand der Zimmer ist wirklich schlecht. Sehr in die Jahre gekommen und viel Abnutzung. Leider war es auch nicht wirklich sauber. Über das Frühstück müssen wir erst gar nicht sprechen. Einziger Pluspunkt. Die Betten waren sehr bequem."

"Cooked Breakfast was poor good continental breakfast"