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"It was my first time at this property. I was there for 2 nights with my wife and 2 grandkids. We really liked the experience in general, but even more the responsiveness of the staff, especially the security team. We had an issue at the wave pool with another guest. My granddaughter lost her swimming googles in the pool and they were taken by a man that father of 2 young kids also in the pool. He gave the googles to his son. When my 11-year-old grandson asked him to return the googles, this man refused to do, arguing he bought them for his kids which clearly was a lie. So, it was very frustrating to see a grown up given such a terrible example to his kids (stealing from others). Instead of me having a direct confrontation, I raised the situation with your supervisor who called security (Brad). I explained the situation. "This is just a 5 dollars item, but that was not the point". Brad went to the pool and asked the man about the googles. He insisted they were his and pretty much dismissed Brad, arguing he bought them. Brad came back to me and said he was going to review the security cameras and if indeed they were taking by this irresponsable father, then he will get them back for us. We left the pool and went to our room. About 2 hours later we got a call from Brad. He said, "i got you googles returned" .. indeed, he really went the extra mile and was able to make a wrong a RIGHT! kudos to Brad!!! and to You!.. very impresive!!! this is what make companies excel!!"

"Great people!"

"A wonderful resort with a gorgeous view of the Columbia River and surrounding mountains. Lots to do at the resort. We particularly enjoyed their 9-hole executive golf course."

"I have seen mixed reviews for this property since the reopening. It might not have been the cleanest but it feels like they are in the process of making it better. The outside grounds were beautiful. We had a great stay and really enjoyed the food at the restaurant. It was so quiet there that we slept in longer than we have in a long time. I will definitely come back soon "

"Nice hotel, I enjoyed the pool and the room"

"It was nice and quiet and I the gentleman in the front desk is a great guy you need anything just ask him. He can make you some good food!!!"

"Excellent, by far the best casino in Oregon. It's a vegas style hotel & casino. "

"Great stay!"

"Loved the privacy, the staff, the accommodations. Great place!"