"I wouldn't go back to this hotel"

"Great location and clean."

"BIEN LA LIMPIEZA Y LA ATENCION DEL PERSONAL. BIEN EL SERVICIO DE VALETT PARKING MUY ATENTOS Y RAPIDOS. BIEN LA UBICACIÓN. BUENO EL SERVICIO DE BICICLETAS GRATUITO DEBEN MEJORAR EL DESAYUNO CONTINENTAL."

"We loved the amenities- the Backyard was super cool and to have multiple pools to use was nice as well. Only complaint was slow and broken elevators over half the days we were there"

"My oceanfront room with a balcony was ocean view with a shared balcony! Do not pay for a balcony unless you verify it isn’t shared! The bathroom had mold around the top of the door and the room smelt of mildew. The sargassum smell right now is terrible, so be aware. We used the pool for a very short time one day, but to be honest, it was cloudy and didn’t look well-maintained. For the cost of our stay, I was very disappointed with our room. The location is great because you are at the...

"Very good hotel Coming back next time"

"The dishwasher did not work and it took three days of our trip to get it replaced. There were only 12 forks in the kitchen and the pots/pans were Teflon and so pitted we had to buy a large pot ourselves. Customer service had some forks delivered and two small frying pans and one medium pot, however, the house says it will fit over 20 people and we had 17 - very difficult to cook in the kitchen which was woefully under-provisioned. The upstairs fan had to be repaired as well. However, the...

"Our favorite place to stay in Key West."