"I gave it a 4 because they only have 2 elevators for the whole hotel. It takes about 5-10mins to catch one. Other than that, I wouldn’t mind staying here again."

"This is a so so hotel."

"Overall pretty good experience. I read the reviews and was a little concerned but no. The rooms are not as small as people described, the staff was really helpful, it was super well located, and the pool and bar downstairs were amazing. I had to work from the hotel for a few hours and they have a nice mezzanine that you can work from while look at the ocean. A few cons: the towel changing situation need to shift. I get that they want to save water and the environment but if we ask for towel...

"One of the best hotels I’ve had lately. Even better then Disney resorts"

"Beautiful resort ! Very clean ! The staff was amazing , everyone on the property was very friendly They always reached out from the front desk ( not a virtual assistant) to make sure you had all that you needed and to let you know about fun events they were having that day , thank you Frank ,Marilyn , Meghan , Oriana 🤗 Their beach restaurant serves all day and we enjoyed every meal They automatically service your room every day , you don’t have to ask We will be back"

"Staff was great! Seriously pay them more"

"Property was excellent and staff were very courteous over the phone. Thank you!"

"The hotel was in the best central location to walk everywhere, Duval St, restaurants, water sport rental booths, bars, market, etc... The hotel was clean and well maintained. Staff was exceptional. The only area of improvement was the Serenity Pool. It needed some TLC - wash down the ground (too much bird poop) and refresh towels (there never were any). Other than that, it was great."