"Crowded, issues with the TV every day. Restaurant/room service was limited."

"We were never informed that its "seaweed" season in July in Key West. We booked a basic room but we asked for pay for an upgrade to the Oceanview room with a balcony when we checked-in. Little did we know, none of the seaweed was cleaned for weeks and the stench coming from their beach was revolting. (mountains of seaweed at the beach and in the water)We could not even sit outside as the smell made you sick. We also did not get housekeeping service, we did not have a do not disturb on the...

"Very slow elevator. We actually had to walk down the stairs in order to get to our cruise ship in a timely fashion."

"I would give zero stars if possible. Our stay at Park Central South Beach was one of the worst hotel experiences we've had. From the moment we entered the room, we were hit with a strong odor that smelled like must and urine. It was obvious that something was wrong, and it made the room unpleasant throughout our stay. To make matters worse, there were leaks coming from the ceiling, raising even more concerns about the condition and maintenance of the property. The common areas were no better....

"Great hotel and staff. Brilliant location."