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"5 star attention to customer service, clean, quiet and peaceful. If you need to relax and be taken care of this is the best place. Special mention to Isabel, Patricia, Luis and Ramiro, really went above and beyond for our comfort and needs. The whole staff is outstanding. Magnificent facility if there’s anything to add would be a money exchange, besides that it’s all you could ask for in a vacation."

"It would have been nicer of them to keep the pools a little bit cleaner of the debris from the plants. The pools constantly had a lot of debris, which are really not a harmful thing, but just makes the pool look bad. In the spa, there should be a way to lower the air conditioning because otherwise after getting out of the warm pool or the sauna or steam room it feels very, very cold. "

"Executive room was large. Grounds were beautiful. I had one of the best 50 min deep tissue massages for $30. Liquor prices were reasonable and chips at the casino were only 50 per cent. They had fixed prices for taxis-which were beautiful new cars with professional drivers. $14 to the Argentina falls-$32 to Brazil. "

"Excelente hotel!! Ficamos 1 semana e foi otimo. As instalações são muito boas, piscina linda, com bar, e tem Excelente integração com a natureza. Retornaria e muito feliz!! Apesar de um excelente café da manhã, a comida do restaurante deveria melhorar, apesar dos produtos serem bons, pratos misturebas rs"

"Good hotel, small room. Good breakfast, free parking across the street. "

"I have never experienced such attentive and accommodating staff before staying at Panoramic Grand. The restaurant staff made special accomodations gor my wife's diet without having to ask each time. I wouldn't ever expect this, but it definitely shows their level of service. They made sure we had some breakfast and transportation for an early flight.The grounds are beautifully maintained."

"Like"

"Unfortunately the hotel is not the liveliest I have been in. It lacks a dining room service, and hence no room service. Dining needs to be sought in nearby restaurants, which do not abound in the area. Besides, part of the facilities seems to be under renovation (or so I was told at the front desk)."

"Dirty room and bathroom. Looks like they didn’t clean the room for a year. A lot of insects dead on floor, disgusting sheets (stained and torn), cobwebs and lots of dust on the curtains. Unbelievable!! "

"Juliano (manager) was so so helpful with getting us to places we wanted to visit, explaining where we should go and just an all round awesome guy! Thank you again (: "