"A good hotel in a good location with lovely, helpful staff, and a great breakfast. We would use the hotel again. However, I have given a score of 4, not a 5, because whilst the bedroom was very good, the bathroom was in need of a bit of tlc from a maintenance perspective that I'd happily discuss with the hotel."

"Super friendly staff, very close to main attractions definitely recommending this hotel to friends and relatives."

"Sehr freundliches Personal an der Reception. Im Restaurant beim Frühstücken leider sehr unfreundlich. Zimmer war relativ groß für Londoner Verhältnisse. Alles etwas in die Jahre gekommen"

"Great hotel & location - accept the ear plugs though as the music downstairs can be heard (not loud though)"

"Great breakfast. Spacious room. Comfortable bed. Helpful staff. 2 gripes. Unable to turn bathroom light off. Glass door to the bedroom made for a difficult night sleep. No reading lights near bed. Lamp to one side of the bed only was more style over substance."

"Perfect location for the O2, lovely food and rooms, very friendly staff."

"Great room and great service"

"Alle Mitarbeitenden waren sehr nett und hilfsbereit. Das Frühstück war sehr gut und ist übrigens immer inklusive im Hand and Flower. Toller Kaffe, leckeres Frühstück à la Carte."