"The shower knob is loose and continues to fall off, and the shower head has a persistent leak. Despite reporting this to the front desk and being assured it would be fixed, the problem remains unresolved. Furthermore, I noticed black mildew on the silicone strip at the base of the shower door.
Regarding service, our room was not cleaned following a long day out. After my request for fresh towels and toiletries went unfulfilled by the front desk, I eventually had to locate a housekeeper in the hallway to assist me. For the remainder of the stay, I have had to personally request housekeeping at the front desk to ensure the room is serviced each day."