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"You get what you pay for. We were grateful to find a hotel during a major game weekend while visiting our Texas Tech freshman, but at $300+ a night, we expected much more. The front desk staff was cordial and apologetic, and I did feel safe during our stay. Unfortunately, the accommodations fell short. Our sofa bed was missing its mattress and bedding. When I tried calling the front desk, the room phone didn’t work because it was missing its cord! I called from my cell and was offered a...