"Appearance of room was ok but pulled the blankets back and it appeared that someone had been sleeping in the bed prior to my arrival. Called front desk was told by Crystal that the sheets were changed (NOT). Front desk said they don’t have anyone to come change the sheets but if I wanted to come downstairs and get a set of sheets & make up the bed myself, for which I did. There also was someone’s pubic hair on the mattress cover. I removed it and sprayed Lysol on the bed and around the room....