"The woman at reception was incredible. She was working at the bar alone for a very busy private party and manning the reception. She was polite, efficient and fast. Later we had trouble with our television. She came up to the room herself to check on us. I didn’t get her make but she was a brunette."

"The hotel is in serious need of renovation and better maintenance. The rooms and facilities look outdated, and cleanliness needs significant improvement. Overall, the property requires major upgrades and a much higher standard of cleaning to provide guests with a comfortable and pleasant stay."

"Great place great service"

"We love the hotel and location but had a terrible experience on this occasion. Our room was on the top floor next to the exhaust/extractor for the kitchen which was incredibly loud and went on to after 11pm. When we complained about the noise , the staff knew straight away without needing to visit the room what the cause of the noise was . If that is the case, I don’t think they should put customers in the room (8). We asked to cut our stay to one night and the manager helpfully agreed to...

"Had a great stay, the staff were really good, the room was nice and something a little different. The bed was also comfy. Bathroom was very good and nice and clean. It's almost a bit of odd place to stay but do not judge a book by its cover and its pretty well situated with lots of restaurants and shopping on It's doorstep."

"Room was nicely decorated and it was nice and quiet. The only issue was the shower had one setting - magma hot!"

"Beautiful boutique rooms, staff very attentive. Scotty was extremely polite and helpful"