"Hassle free and clear instructions on checking in."

"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"T"

"All good, nice pub as well"

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"Lovely hotel and lovely staff "

"Came for a 2 night stay, the breakfast was excellent, the guest house was ideally situated between the town centre and the Pleasure Beach. The owners were very friendly and attentive. The room was very clean and decorated well, there were lots of extras in the bedroom. They had there own private car park at a reasonable charge."

"What a hidden gem, lovely cosy hotel, spotlessly clean, very comfy beds, great breakfast - all topped off with a lovely welcome and excellent value. We would stay here again without hesitation."