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"The Empress was beautiful. It was the perfect place for our long weekend."

"The hotel was clean,tidy, and the staff were exceptionally friendly."

"Great location and very friendly staff "

"A wonderful hotel with excellent service and a really nice breakfast. Tons of nearby restaurants"

"Great room and great location!"

"This property is amazing. I really can’t add anything that previous reviews haven’t covered, but our one bedroom harbor view room was absolutely beautiful. Spotless, huge, amazing view, quiet, the list goes on. Coupled with a wonderful staff, I cannot recommend this hotel enough. "

"Bonito cuarto, muy amables, la ubicación es céntrica, muchos indigentes derogándose a las 6 de la tarde"

"Excellent experience at the hotel Staff is welcoming and hotel is clean and at a convenient location. 5 stars all around. The only thing I would change is humidity. The air gets very dry at night making it a little difficult to breathe"

"The staff was very nice and efficient and made a special Birthday trip even more special by upgrading us to a loft room with view of the garden and water. The unit looked renovated and was super spotless (and I am a clean freak!). The bed was very comfortable with lots of pillows, it was like sleeping on a cloud. There was also a kitchen that we did not really use, but it was nice to have a full size fridge and microwave. The exterior was very pleasant, with garden, flowers, pond and a veggie garden. The building was adorable at night completely illuminated. I liked having parking with a choice of garage or outdoors but there was a cost of $15 per night. The breakfast buffet was delicious with eggs, meat, pastries, fruit, etc.. The location was very convenient, seemed safe and was quiet at night, a couple of blocks away from the Parliament Building, across the street from the water and within walking distance to most attractions and restaurants. One comment to the staff: it would be nice to have a full size mirror in the room, or any mirror at all, so 2 people can get ready at the same time without both being in the bathroom. All in all, it was a great stay and I will definitely go back if I am ever in Victoria again."