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"Efficent friendly and welcoming"

"Not really used to 4* hotels and the hushed tones around the communal areas. Service was excellent and it’s hard to fault the hotel at all."

"Great nights sleep in a lovely cool room."

"It was busy The staff were working really hard and were really pleasant to everyone the reception and restaurant staff were amazing. Excellent customer service Very good at their job "

"The friendly reception was brilliant and the swim/ spa area was lovely. Really impressed with the lodge....like a tardis! Thanks fir a great stay :-)"

"Helpful friendly staff- great food in the restaurant- lively terraced area- rooms clean and very comfortable bed and sheets … tea and coffe making facilities on the corridors were great - "

"Ideally situated - good food."

"This is our third stay at the Imperial and it won't be our last! Very homely, friendly - nothing too much trouble. We always have a superior double with sea view - the views are fantastic. Situated on the esplanade opposite the sea, behind hotel is the park and access to the town or take a leisurely stroll along the esplanade towards the point! Lovely! The food is good here. Buffet breakfast - everything you could wish for. Evening meal is choice of 3 or 4 starters, mains and choice of three desserts. They also offer a lunch/bar daytime menu and I can thoroughly recommend the afternoon tea - delicious!! They also do cream teas. "

"I arrived early and was able to check in straight away, lovely location and room had everything you needed! Very comfy bed and friendly staff! My only niggle would be that the shower pressure wasn’t very powerful at all but it was enough for a quick shower!"