"Hot tub was broken"

"Yes"

"My daughter loved the slide in the pool and the staff were so easy going and kind. They made it a great experience 10/10"

"Entire hotel stunk. I was afraid to touch anything, let alone lay down in a bed. I am not usually a fussy person and never write complaints, but this one was bad. Brown stains on walls, had to enter through back door as front door was broken, old worn through carpet, I could go on. We left without sleeping here and did not get refunded. We continued our drive because as tired as we were, staying here would have been worse. "