Find hotels near Shoppes at University Place, Charlotte from SAR 309

"Good"

"Outstanding!!!!"

"This was the second time we stayed here. The hotel is clean but very worn down. They had shampoo and soap in the bathroom, but they didn’t offer conditioner which was odd. The breakfast was just ok and the staff wasn’t very friendly."

"Front desk clerks were friendly"

"Came during a busy time apparently there was a sports tournament going on that weekend. The staff was very accommodating but there were a lot of kids there and pool area was very crowded. Still a comfortable stay and the rooms were quiet."

"The initial check-in was unusual. I waited about ten minutes while the clerk behind the desk and a young lady were figuring out about her checking in. He didn’t smile once and didn’t seem to know what he was doing. When it was my turn, no smile, no welcome, just “next.” Then, I swear, he had his finger up his nose, right there in front of me and other waiting customers. He asks for my ID and credit card and I said, “not after you were picking your nose!” So he stepped into the room adjacent to the front desk and I presumed he washed his hands somehow. Even so, when I got upstairs, I wiped down my credit card, ID and room key cards with Purell hand wipes. That guy behind the desk needs to learn some customer service. He acted like he wished he was anywhere else. He’s in the wrong business."

"Too many people hanging out on the property. Seemed a little unsafe"

"I had a great stay! The room was very clean and well kept, which made everything feel comfortable right away. The staff was friendly, professional, and always willing to help with anything I needed. Breakfast was fresh with a good variety of options to start the day, and the parking was easy and convenient with plenty of space. Overall, a smooth and pleasant experience — I would definitely stay here again! 💯✨"

"For the price, this was ok. The beds are not comfortable and the ac is a floor unit that you can hear all night. Staff were friendly. Hotel just looks dated."