"Great hotel and friendly staff. Note for the check in: you cannot self check in as Expedia does not provide a QR code or the other necessary information"

"Unfortunately we had problems checking in and the first member of staff was very unhelpful. We then were able to check in with help of another helpful staff member (she was very professional). However, at the room we noticed the room was not well cleaned and the bathroom toilet could not flush. The staff were unable to help us. There was also no plug sockets or small lamps working by the bed. The room was however well set up bed wise for a family of four. The next morning we went down for...

"Had a pleasant overnight stay in Stratford. Hotel was clean and comfortable and had everything we needed. Very short walk to everything to see in Stratford. Had a couple of minor issues in our room that the helpful staff fixed up right away. Couldn't ask for more. Comfy bed and hearty breakfast. Good value all round"

"Great helpful staff"

"This suited our needs as we were mostly out so only needed a place to sleep. Staff were nice."

"Nice staff"