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Shenzhen L.gem Hotel

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Shenzhen

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Photo gallery for Shenzhen L.gem Hotel

Front of property - evening/night
Lobby lounge
Executive Double Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk
Executive Double Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk
Lounge

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Gym
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Non Smoking

Executive Suite, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Executive Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
Minibar
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room

City Double Room | 1 bedroom, minibar, in-room safe, desk

City Double Room

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 2
  • 2 Large Twin Beds

City Twin Room

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Non Smoking

Superior Suite, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Superior Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Executive Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
Minibar
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
No.3099 Xinzhou Road, Shenzhen, Guangdong, 518048

What's nearby

  • Happy Coast - 9 min walk - 0.8 km
  • Coco Park Shopping Center - 2 min drive - 2.1 km
  • Huanggang Border Crossing - 2 min drive - 2.4 km
  • Shenzhen Convention and Exhibition Center - 2 min drive - 2.1 km
  • Huaqiangbei - 5 min drive - 5.8 km

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Yitian Station - 8 min walk
  • Hong Kong International Airport (HKG) - 51 min drive

Restaurants

  • ‪大家乐餐厅 - ‬2 min walk
  • ‪重庆最爱麻辣烫 - ‬3 min walk
  • ‪祥兴隆围菜酒楼 - ‬3 min walk
  • ‪京都和食屋 - ‬2 min walk
  • ‪金草帽韩国料理 - ‬2 min walk

About this property

Shenzhen L.gem Hotel

Luxury hotel near Shenzhen Convention and Exhibition Center
Take advantage of a garden, dry cleaning/laundry services, and a bar at Shenzhen L.gem Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the two on-site restaurants. In addition to a gym and a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Free newspapers, a ballroom, and a reception hall
Room features
All 337 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, children's slippers, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 235 reviews
The price is SAR 277
SAR 323 total
includes taxes & fees
3 Aug - 4 Aug
Holiday Inn Express Shenzhen Futian Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 108 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel
Shenzhen L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel Shenzhen

Frequently asked questions

Is Shenzhen L.gem Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shenzhen L.gem Hotel?

Self parking is free at this property.

What time is check-in at Shenzhen L.gem Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Shenzhen L.gem Hotel?

Check-out is at noon.

Where is Shenzhen L.gem Hotel located?

Located in Futian, this luxury hotel is within 2 mi (3 km) of Happy Coast, Shenzhen Bay, and Shenzhen Convention and Exhibition Center. Coco Park Shopping Center and Mai Po Nature Reserve are also within 2 mi (3 km). Yitian Station is 8 minutes by foot and Shixia Station is 9 minutes.

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Shenzhen L.gem Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 76 reviews
Rating 8 - Good. 33 out of 76 reviews
Rating 6 - Okay. 8 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

Great location
Stayed 2 nights in Apr 2025

10/10

Nice hotel
Stayed 2 nights in Apr 2025

10/10

The location is brilliant.. 5 minutes walk to the underground station, from which you can go to all around Shenzhen. The hotel is so beautiful, specious, clean and the staff are lovely. The room is, quite, sparkling clean with comfy massive bed and all teas & coffee and high quality toiletries. It's really value for money.
Stayed 13 nights in May 2025

8/10

We had a nice stay in the hotel, rooms were clean and tidy, friendly staff, hotel location is good! Very good experience overall.
Stayed 1 night in Feb 2025

10/10

Room is good size and clean, staff are friendly and helpful.
Stayed 4 nights in Oct 2024

8/10

Convenient and close to amenities and a good 10 minutes walk to the MTR. Spacious room and carpet needs a bit of an update together with the bathroom. On the whole, recommend for short stay
Stayed 3 nights in Apr 2025

10/10

I’m very interested this is property is a very good place to live.
Stayed 1 night in Sep 2024

10/10

Convenient, easy to go around
Stayed 6 nights in Oct 2024

8/10

Rooms are spacious and clean.
Stayed 1 night in Jun 2024

10/10

Very safe hotel. You can not go the the room through elevator without hotel id card
Stayed 6 nights in Nov 2024

10/10

Large double bedroom on 20th floor was very comfortable with writing desk in window. Very comfortable bed with high quality linen and covers, cooling pillow optional. Bath tub which was excellent to relax. Staff had limited English but were service minded and pleasant. Inexpensive and short taxi ride to high speed rail station for connection to Hong Kong.
Stayed 1 night in Feb 2025

10/10

Great
Stayed 1 night in Oct 2024

10/10

Highly recommend
Stayed 2 nights in Jul 2024

8/10

Very convenient!
Stayed 1 night in Jun 2024

8/10

Tired hotel, clean and functional enough, but the gym was terrible. Room was large, the paid breakfast was fine. I would probably look elsewhere if wanting to stay in the area again.
Stayed 1 night in Oct 2024

10/10

It is a high quality hotel. I don't have any complaints at all.
Stayed 3 nights in Apr 2024

6/10

I did not feel comfortable in the room. The breakfast was worse. I paid for two but my brother decided not to dine there because it is very dark dining room. It does not feel clean . Food selection is limited.
Stayed 1 night in Feb 2025

8/10

WiFi was a problem
Stayed 3 nights in Jan 2025

8/10

Being construction behind the building
Stayed 1 night in Apr 2024

8/10

Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.
Stayed 3 nights in Apr 2024

10/10

Good
Stayed 2 nights in Apr 2023

8/10

It is quiet noisy for my room in the night. Don’t know where the noisy is from.
Stayed 1 night in Jul 2024

4/10

Location was good. Easy access to MTR. Lots of local shops. However, bedbugs bit me very badly. Response for front desk was not as I expected. Sprayed insect poison and didn’t offer another room. I did get a plate of fruits as console.
Good location
Good view
Stayed 4 nights in Apr 2024

8/10

Big spacious room. Even the toilet is big and has a huge bathtub. Pillow selection is even available. We had trouble with wifi connection but staff came to help us fix quickly. Housekeeping is also very prompt and polite. Hotel also kindly decorated the bed with balloons and animals made from towels for my friend's birthday! So sweet and nice of them. Hotel has many eateries nearby. Even a big supermarket 河马鲜生, luckin, kfc and heytea. Very convenient. Nearest MTR is ShiXia but need 8-10mins walk. Staff at reception area could be more friendly and include more greetings. Travelling via Taxi/didi is convenient and cheap compared to Singapore.
Stayed 2 nights in Nov 2024

6/10

Maintenance isn’t good an hotel getting old. Pipes smell in the bathroom, just clean. I was disappointed
Stayed 2 nights in Apr 2023