Verified review
4/10 Poor
KUKKA
4 May 2018
Disliked: Staff & service, property conditions & facilities
no comments
Stayed 1 night in Apr 2018
Palace Hotel
Property class: 4
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Showing 3 of 3 rooms
Deluxe Twin Room (deluxe twin room)
- Sleeps 3
- 2 Twin Beds
Superior Single Room (superior single room)
- Sleeps 2
- 1 Twin Bed
Deluxe Room (deluxe room)
- Sleeps 3
- 1 King Bed
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About the neighborhood
Located in Luohu, a neighborhood in Shenzhen, Palace Hotel is near a metro station. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Fairy Lake Botanical Gardens and Shenzhen Museum are also worth visiting. Visit our Shenzhen travel guide
No. 9 Jinlian Road, LuoHu District, Shenzhen, Guangdong
What's nearby
- Shenzhen River5 min walk - 0.4 km
- Dongmen Pedestrian Street19 min walk - 1.6 km
- International Foreign Trade Center2 min drive - 2.4 km
- The MixC Shopping Mall3 min drive - 3.1 km
- Luohu Port7 min drive - 3.8 km
Getting around
- Shenzhen Station5 min drive
- Huangbeiling Station6 min walk
- Shenzhen Intl. Airport (SZX)47 min drive
Restaurants
- HEYTEA 喜茶9 min walk
- 延里冷面·朝鲜族料理8 min walk
- 深圳悦景酒家18 min walk
- 新疆凯哥烤羊肉串(安乐居店)19 min walk
- 好想来品牌零食(凤凰路店)7 min walk
About this property
Palace Hotel
- Upscale hotel near Dongmen Pedestrian Street
- Palace Hotel provides an arcade/game room and more. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
- Additional perks include:
- Free self parking
- Meeting rooms
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Frequently asked questions
Is Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
Where is Palace Hotel located?
Located in Luohu, this hotel is within 2 mi (3 km) of Dongmen Pedestrian Street, International Foreign Trade Center, and The MixC Shopping Mall. Luohu Commercial City and Luohu Port are also within 3 mi (5 km). Huangbeiling Station is 6 minutes by foot and Wenjin Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palace Hotel Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.8
Cleanliness
4.6
Location
6.4
Staff & service
5.6
Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 6 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 6 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
Verified review
6/10 Okay
Brandon
13 April 2016
Liked: Cleanliness
No complaints
Hotel was a little out of the way, besides that it was fine, no complaints
Verified review
8/10 Good
WAI KUEN
1 April 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通不方便，房間舒適寬闊。
交通不方便，房間舒適 寬闊。
Verified review
8/10 Good
Daniel
3 December 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price
Nice as more expensive hotels. Decor matched the pictures, which is not always the case in China. Nobody spoke English, but WeChat does auto translate, I linked up with a woman at reception desk and then we could communicate.Spa on the 3rd floor is 24 hours, and prices are low.
Verified review
4/10 Poor
michael
10 April 2015
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Questionable choice on my part
when I arrived I had been up for 36 hours. The staff at the front desk could not speak English and when then made up the bill they put me in a double in lieu of a single queen as I had reservations for. The cost was over $42 per night which is $9 plus more than I agreed to in my reservation. When I questioned the room and the amount nobody could speak any English. I was so tired I said fine and went to bed. The next day I tried again to request that they are wrong with the amount of the room. Accept for that it was okay. The room needs repair, carpet stained, water marks on exterior walls, no TV station with English speaking (CNN), room had strong mildew smell.
Verified review
10/10 Excellent
Verified traveler
18 November 2018
Stayed 1 night in Nov 2018