البحث عن فنادق في Shenstone من SAR 138

"Room clean. Staff friendly. Ample car parking "

"Large room, soft mattress, plenty of pillows. Room was very how and no air con but a fan was provided. Breakfast included which was ok but awful coffee. Area was nice looking over the golf course"

"Breakfast always cooked fresh restaurant menu good "

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Sehr schönes Hotel, in ruhiger Lage mit gutem Frühstück."

"I want my money back the stay was horrific. Children screaming running shouting and parents shouting for hrs till 1/2am all around node and outside the hotel. Had to Stay in premier inn hotel n shirley sleep has ill and shattered. should have been in dorset Woking did send emails"

"Just because I had a well priced personal deal through Expedia that shouldn’t have meant that I got awhat looked like the worst room up a flight of stairs that felt like the servants quarters, that had mould and mildew around the window and in the bathroom. Room desperately in need of refurbishment. Although I had read that the hotel had a lift, which was essential for my needs, there was no mention in the description that this room was stairs only access. I didn’t request lift access as assumed...

"Just a 1 night stay for us so didn’t use any facilities. Room was excellent, very clean and comfortable, staff very friendly and helpful. Complimentary car parking at weekends was a bonus as we’ve been ripped off at some hotels. Would definitely use again and recommend "

"Speedy check-in, room as described, parking simple, safe and onsite"

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across...

"Breakfast menu very good, evening meals menu average but well cooked. I struggled with steps outside could have done with a slope, also no lift again struggled with stairs. Staff professional and pleasant, rooms good. "

"Clean room, quiet surroundings, nice breakfast and unexpectedly got into a lodge outside rather than a hotel , very nice surprise."

"X"

"Ideal location for the NEC, restaurant served good food in the evening but the breakfast wasn't great in comparison. Rooms are a bit dated as well as are parts of the hotel but provided what I needed."

"Clean Room, staff can be more helpful"

"Room basic but good value for money. Breakfast excellent, cooked gluten free separately for us. Need more parking spaces for guests when there's a function on."

"Easy check in and out. Comfy room Lovely breakfast"

"Overall this hotel is in a great location if you are attending an event at resorts world, and given that I would put up with it again, but I wouldn't stay at this property if I didn't have a need to. My main issue was the bed, even with a mattress topper it was hard. The mattress topper was also too short for the bed, so the pillow sank towards the headboard. Additionally the sheets were too short for the bed and spring free throughout the night. This resulted in me catching a glimpse of the...