Find hotels near Shaw Butte, Phoenix from SAR 213

"The room was kept clean but was musty like spoiled milk. We were in a renovated room so not sure what the smell was. There was no restaurant on the grounds and very limited service from the 1 bar that was available. The advertisement for the facility said 7 pools plus a slide and lazy river. There was 3 pools, no hottub that we could find. "

"Clean. Needed a little updating in guest room. "

"We visited during a time when the resort had a large event scheduled, which was supposed to shut down the main pool area. While the pool never fully closed, several amenities were affected. Multiple restaurant options were unavailable, the slide was shut down for part of the day, and there were periods without music, which took away from the overall experience. The most frustrating aspect was the lack of communication. We only learned about the potential pool closure after asking about renting a cabana. There was no prior notice about restaurant closures—we found out only when we tried to dine. Additionally, some staff members seemed unaware of what was open or closed, leading to inconsistent and confusing information. That said, the resort itself is beautiful, and the front desk staff were very kind and understanding when we raised our concerns. I would still recommend this resort and would consider staying again, but I hope they improve communication, especially regarding large events that impact guest amenities."

"Hot tub was nice and the rooms were clean"

"The staff was very friendly, 10/10. But the property is extremely neglected. I’m honestly shocked it’s part of the Marriott group. In dire need of paint, maintenance, overall remodel…"

"Hotel was very clean. Room was very clean. There was handicap accessible Parking a few feet from the entrance that led to the elevators. Staff was so friendly and provided us with a room with a balcony. The Starbucks located in the main lobby offered a nice variety of coffee. The hotel was a 20 minute drive to most of the locations we visited Downtown over the Easter holiday. Arizona financial Theatre, Arizona Science Center, & Chase Field. Directly across the hotel is a small amusement park with great rides and a beautiful Merry go round🎠 . There's also a Walmart and several great restaurants near by. Overall, it was a great stay. "

"could use a update, nice area, good breakfast"

"Checked in quite late and they were able to accommodate our request for 2 adjoining rooms. Clean and comfy rooms. Location can’t be beat. Starbucks downstairs by the pool (which my daughter sadly didn’t get a chance to use bc of our late arrival). Caters to a business clientele so the weekend rates are much lower than during the week. Would definitely stay here again. "

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