Find hotels near Shaw Butte, Phoenix from SAR 249

"Average to below average. Bathroom sink stopped draining. After "fix", it still drained very slow. Very low toilet. A few bugs."

"Great stay!"

"One star for overall experience. It could be 0 if it weren’t for the staff We stayed in the North Pointe Tower and it felt like a forgotten time capsule. Elevator out of service, broken TV that never got fixed, missing tiles, torn canopy, and cleanliness that felt optional. I can understand old and outdated, but dirty is a choice. Walking the property was eerie. There are restaurant spaces that look completely abandoned, dark and empty in a sad, unsettling way. Exposed cables, worn surfaces, and overall disrepair make it feel like no one is maintaining this place. The only redeeming part is the waterpark. That’s where things feel alive, and the staff at Slim Pickins were great. Even then, the bathrooms could use renovation. Shoutout to Aggie at the lobby bar and Dick at the bell desk, both fantastic. But overall, this property should not be open in this condition. Renovations are understandable. Neglect is not. Pick another place!"

"Beware you get charged $39 per day just to use the ‘amenities’ such as the walking trail. I don’t recall this being disclosed when I booked. My room was also not available despite me reserving it weeks in advance. They put me in a different room that had a pullout bed, not an actual bed for my guest. The staff were great just disappointed in my overall experience."

"Would absolutely stay here again. The front desk staff went above and beyond. The room was clean and comfortable. The breakfast was quite good. There are some cosmetic things mostly in the hallways and on doors that could be spruced up but really didn’t affect the stay. This place is a convenient, good value."

"The air conditioner worked awesome and the counter staff was very friendly and helpful. The property itself could use some upgrades especially the door, the security latch didn't work which prompted me to put the nightstand and a chair and my suitcase against the door for security. The hallways were very dark which made it feel unsafe walking to and from our room. "

"Everything clean air work fine"

"The pool was closed, as well as other areas. There was a dirty sock in our room when we checked in. The breakfast was good and the staff was very friendly."

"The condo was clean and comfy. Quiet and very easy access to the pool to beat the heat. "