"From the moment I stepped Into this hotel, I walked into inconvenience. The room I had booked was sold out and they downgraded me. I requested for them to move my room since that was not what I had booked and they switched me to a room like a rotten fish. Despite that I was patiently waiting for them to figure out if they could remove the smell but I came back to a still smelly room. Again, I called front desk and was walked to see another room and while I was getting out the elevator, I was...

"Tiene un exelente servicio al cliente, , muy limpio el hotel"