"Check-in staff was helpful and outgoing. The night shift guy was not helpful when we tried informing him that our A/C in our room was not functioning correctly. He kept making excuses rather than moving us to another room and suggested we deal with it since we were only staying two nights. After being adamant about not staying another night in a hot room, we were provided another room which was upgraded and had a great AC unit. This was a nice gesture, just wish the hotel staff had been more considerate of our concerns initially. Otherwise, the hotel stay was great and in an amazing area. Check-out staff was also very friendly and accommodating. Would stay again and recommend to others!"
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