"This Riad is special, a little oasis in the medina. Communication with the team was excellent with Yasmine getting in touch straight away to help us make the most of our short trip to Fes. Definitely worth getting both the transfer from the train station to the Riad and also a guide for an afternoon to explore the medina.
Our welcome was so warm and friendly we instantly felt at home - Yasmine, Alex, Said, Douaa and Mohammed all were so kind and lovely.
We had dinner on our first night up on...
"Very hospitable property and staff. The property was gorgeous. Be prepared to be offered all kinds of help. It does come with a heftier price. Almost anything you are offered by the Riad manager will cost you two to three times more than if you use Viator or any online booking service for the exact same experience. A few miles drive by them getting you transportation will be 15 euro. Go and get a petit cab it's 4-5 euro. Upon my departure they requested i cancel my 30 euro first class train...
"I don't even know where to start. Karim the manager was an angel; so kind, accommodating, and also knowledgeable about Moroccan history. Soumaya was fantastic with our endless requests and questions. And then Adil, Ibrahim, and Ayoub were charming/funny, professional, and hard working. The venue was a dream, the beds comfy, and the food was wonderful. Out of my entire stay in several cities around Morocco, this was my favorite stay because of this outstanding team."
"Un Riad exceptionnel. Le personnel était d’une gentillesse et d’une efficacité remarquables. La chambre était parfaite, j’ai même eu droit à un petit appartement avec deux chambres puisque j’ai réservé sur Expedia. Le petit déjeuner ou le dîner était vraiment parfait. Excellente nourriture et excellent service. Fatima, à la réception et même venu me chercher au point de dépôt du taxi qui ne pouvait aller plus loin dans le Riad. Le lendemain matin, puisque je partais tôt, le type à la réception,...
"We had a fantastic stay at this beautiful Riad. The staff went above and beyond to make us feel welcome. The place it really gorgeous too. Our rooms had stained glass windows and hand carved furnishings. A Moroccan treasure! The food at breakfast was amazing and the rooftop dining area was the perfect way to watch the sunset over Fez. We highly recommend this hotel!"
"Just spent 4 days in this Riad. 2-story room (orange) was amazing. Wonderful staff everywhere— hated to leave and kept delaying our train to spend more time. "
"Petit déjeuner sympa, j'aurais aimé un peu plus de mesmen, quand au lieu, au top, sans besoin de prendre un taxi, puisqu'on se trouvaient au coeur de la medina"
"The day before I left, I mentioned to an employee that I needed a taxi for my daughter and me to go to the airport the next day. He informed me that I'm asking too late and that I should have asked 2 days before leaving. An awkward exchange took place in which he tried to teach me that 'it doesn't work that way'.I would accept that at a 1 or 2 star property but not at a 5 star. Simply too many places to stay to accept that type of rude service."
"Chambre très spacieuse, décoré avec soin et le Riad dispose d’un superbe jardin où il fait bon revenir après quelques heures dans la médina. Très bien situé pour tout visiter à pied, nourriture excellente et le personnel est super amical et aux petits soins pour que notre séjour soit mémorable."
فاس البالي، على بُعد أقل من 0.1 كم من ساحة الصفارين
9.6/10
استثنائي
(38 تقي يمًا)
"La llegada al lugar es un poco complicada por el diseño de la Medina, pero el personal siempre estuvo atento para cualquier cosa que se nos ofreciera desde la recogida a la estación de tren, hasta la llegada al riad. Para llegar pagamos 50 MAD a la persona que nos guió al riad y cargó nuestras maletas y 150 MAD al conductor que nos dejo ahí desde la estación de tren.
El camino al riad es la mejor experiencia durante la llegada, no te dejes engañar por los callejones estrechos y la basura, que...
"Yusuf and Abdul went above and beyond to make our stay enjoyable. The breakfast was the best we had during our time in Morocco. The mint tea was especially good. The location was convenient for exploring Fes. Highly recommend staying here for your visit to Fes."
"I’ll start with the good. The location is great and the staff with the exception of the general manager is very kind and eager, going out of their way to be helpful! The general manager put us off from the start. He really wanted to control every aspect of our stay in the city and was very critical of us for booking restaurants and tours on our own . In fact, one tour company that we used said they had many problems with our Riad not sending the guests on the tours they had pre- booked with...
"Everything about this property has been meticulously designed (including the artful lighting to highlight every facet of the Riad). We stayed in the Royal suite and was throughly impressed by the room and accompanying service - every interaction was professional and polished. Dinner and breakfast was delicious. I would not only recommend this beautifully restored establishment, but also look forward to my return."