Find hotels in Fes El Jdid, Fes from SAR 162

"Our rooms were very good, with dodgy elevators and bath towel racks as the only areas needing improvement. The experience, however, was very stressful largely due to the travel desk managed by Salma. A transfer from Fez to Chefchouen at checkout for 3 was arranged at our request and confirmed a few days in advance via email. In reality, it had been booked as a Chefchouen excursion for 5 with no details shared. When one of our group got sick the night before, hotel reception could not contact travel company to request a 60 - 90 minute delay so that the sick traveler was fit to travel. Travel company, under the impression that it was a guided tour to Chefchouen returning to Fez the same day, was ready to call it a no show after driver waited 30 minutes. It all worked out in the end, thanks to the driver. Barcelo Fes Medina needs more reliable, competent, and communicative people to avoid such a stressful experience which probably cost a lot more."

"The staff was more than accommodating. They communicated with us before our arrival and booked one of the best tour guides we have ever had: Momo! They were able to book a last minute hammam for us as well and made a dinner reservation on our arrival. Very attentive and quiet location."

"If I could, I would give more than 5 stars for this breathtaking riad in the old city Fes. If you are a frequent traveler, you probably have have experienced the catfish aspect of a property posting it's unrealistically beautiful pictures on these platforms. Riad Mazar Fes is the exception. Pictures don't do justice to how beautiful this exceptionally build and meticulously maintained riad. And that is not the best thing about it. For starters, it's people tops the charts. Owner of the place Mr. Khaled treated us like family. He gave us time and attention, giving us a background of the place he build from ruins to a palace like riad. Being an arts and antiquities collector shows in his attention to detail here. He selected a wonderful staff too. Omar at the front desk couldn't be any nicer. He was willing to go above and beyond to make sure our stay was comfortable. Having stayed in a riad before, I was afraid that our room would be another old and uncomfortable space. It was surprisingly very modern and had all the comforts of a 5 star hotel. Daily clean towels and sheets, clean bathroom, fridge, TV, A/C, hairdryer, you name it, it has it. I can name a few top name hotel chains that are not as clean and comfortable as the room we had. Location is a walking distance to all attractions in Fes including the market, tanneries and historic sites, at thhe same time avoiding the noise and insccesiblity. You can park your car right in front of the property. I highly recommend it."

"The breakfast was excellent, fresh staff was friendly informed."

"Upscale, good staff."

"great property with beautifully manicured gardens and lobby , nice restaurants and food quality was top notch. be warned that like any hotel they charge on your card at check in for possible extras but ask you to pay for extras again at check out sayinh they will release your initial amount of MAD 2000, 5 days later I am still waiting for that initial deposit to be credited back into my account"

"Located just outside the bustling medina, Riad Le Toyour is a true oasis of calm and beauty. The interior courtyard and rooftop are filled with lovingly maintained plants and flowers, with birds all around. It really feels like a little Garden of Eden. Our room was comfortable, very clean, and beautifully furnished, with thoughtful personal touches that made it feel both elegant and welcoming. What truly sets this place apart, though, is the service. The staff are warm, attentive, and genuinely caring. We were especially impressed by Idris, the riad manager, who went above and beyond to take care of us and ensure every detail of our stay was just right. We felt less like hotel guests and more like visitors in someone’s home. We would absolutely recommend Riad Le Toyour to anyone looking for a peaceful and beautiful retreat in Fes. We would gladly return!"

"Excellent "

"Breakfast was very well prepared and delicious. Mehdi was attentive and helpful and went above and beyond. Unfortunately, the riad itself left little to be desired and felt dated, dark and lacked cleanliness. Our ground floor room didn’t feel safe with a secure door as it felt loose in its place, and furthermore, the lock broke (however Mehdi promptly provided a replacement. "