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"Our stay at the Pestana Carlton Madeira Ocean Resort Hotel was nothing short of exceptional. From the moment we arrived, we were greeted with genuine warmth and professionalism by the staff, who went out of their way to make us feel at home. The hotel’s location is perfect—just a short walk from Funchal’s charming center, yet peaceful and right on the ocean. The views from the rooms and terraces are breathtaking, especially at sunset. We particularly loved the choice of swimming pools: the large sea-water pool with direct access to the ocean was a highlight, while the indoor heated pool provided the perfect retreat in the evenings. Breakfast was outstanding with a wide variety of fresh fruits, pastries, and local specialties. Every meal we had at the hotel was beautifully presented and delicious, with attentive service to match. The rooms were spacious, spotless, and very comfortable, offering all the modern amenities while still maintaining a relaxed, island atmosphere. The beds were especially comfortable, ensuring we woke up refreshed each day. What truly sets this hotel apart is the staff’s dedication to excellence—they consistently went above and beyond to ensure every detail of our stay was perfect. We were given the warmest welcome by Samoume, who truly went above We left feeling completely relaxed and already planning our next visit. If you’re looking for a blend of luxury, comfort, and authentic Madeiran hospitality, Pestana Carlton Madeira is the place to be."

"Great place to stay, perfect location and nice little area for sun bathing and pool"

"Great location in Funchal! Perfect walking distance to everything — especially convenient after a long day of hiking and sightseeing when you want to just wander for dinner. The rooftop pool was stunning, with plenty of loungers to choose from. Such a relaxing spot to unwind. They also host nightly performers, and the atmosphere was fantastic. The entertainment felt top-notch (definitely not cheesy), and I loved it! The daily breakfast buffet on the terrace was a wonderful touch — a great way to start the day. ✨ Highly recommend!"

"Excellent location. Very friendly staff and clean. Highly recommend!"

"Great place to stay."

"Amazing friendly staff"

"good position for access to sea, nice pool. Room clean with comfortable bed. Reception staff very pleasant and helpful."

"I would recommend this hotel to anyone. Very central location so just a short walk to everything. The staff are lovely and welcoming and can’t do enough for the guests"