Find all hotels by YHA in Scarborough

"Had bad experience this time around waited 20 minutes just to check coz there’s only one staff member running accommodations do he’s never been in the building when ever I needed help there was no only one electrical socket far away from the bed no internet toilet is 2 floors down absolutely ridiculous and also noise from other guests to mention but a few"

"Lack of kitchen facilities on 23rd March was disappointing but managed by customer facing staff reasonably well. The hotel facilities are looking tired (eg fireplace in lounge covered in dust and fluff). Opportunities missed to champion Yorkshire produce (food, drink, souvenirs, Newspapers etc) at what could be Yorkshire Coasts premier hotel. Our first return visit since Covid and somewhat disappointed. Would be happy to speak with Management if they are interested in Customer feedback."

"Clean compact room, friendly staff, 2 minutes walk to the shops"

"Not very helpful on front desk. Was 10 minutes early and wanted £10 before they would give us our home. I stood and waited with a dog a 5 year child for 10 minutes,,, shocking service "

"Wonderful hotel Amazing views from the suite Lovely welcome and staff very polite and helpful "

"Lovely themed hotel"

"Great, clean hotel "

"I stayed with my dog and found the accommodation really good. Although my room could of done with a slight upate it was clean and spacious. I had a beautiful veiw of the coastline. The staff helpful and location was perfect. I will return next year to repeat my stay. "

"DO NOT stay at this hotel... It's run down, dirty, curtains hanging off, dirty carpets, dirty bedding... Decor of bedroom was different colours, looked like been a leak in room and ceiling repaired badly.... Was no heating in room and smelled of tobacco smoke, holes in walls. We got there and immediately wanted to leave however the hotel would not refund the room, we even complained to hotels.com who also did nothing about it. This hotel and experience was shocking to say the least! "