Find all hotels by Cotswold Inns & Hotels in Saul from SAR 473

"It's a lovely hotel although I had a dodgy tummy after breakfast both days and the music in the breakfast room was an awful collection of pop pap."

"The food and the staff where great "

"The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In addition, the spa facilities were disappointing, with the jacuzzi not fully functional and used towels left around the area by guests, creating an untidy and poorly maintained environment. "

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."

"Lovely setting beautiful kept grounds . Large tv in the room soap and body wash in large containers over the bath couldn’t be accessed while your sitting in the bath they were set too high up the wall and one was empty . Staff were all relaxed and happy in their work couldn’t do enough for you especially the dining room staff"

"Lovely room - a bit too warm at times. Great location and staff were helpful n"

"Good location, no bar or restaurant but within walking distance of town Very quiet and a good breakfast, free parking available"

"Ants in the bedroom and on the bed"

"The reception staff member when we arrived was not very helpful, did not tell us about breakfast or the pool times etc , tried to over charge our room by a lot of money , was not friendly at all The room was clean but every time you used the toilet it made a really loud noise after flushing You also had to pay £8 per night for parking"