"Hotel was well-located in Lucca and while our room was relatively small, the staff cleaned multiple times per day, so room was spotless. Excellent daily breakfast was included, so the price was extremely fair. There were bikes available to use and the staff was helpful despite my poor Italian language skills and their limited English (some were more proficient than others). Overall, other than the on site hot tub being not very hot, and a minor issue with the shower in our bathroom, the stay was certainly well worth the price charged. They also offer an array of complementary snacks/soft drinks each afternoon, which was a very nice touch."