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"The male toilet in the lobby needs more air freshener. We were well received by the female staff member during our check in. She provided us with hotel information (e.g. daily breakfast, Onsen, laundry, etc.) clearly. The front desk staff are always friendly and helpful with welcoming smiles. We also appreciated the daily room cleaning service. The quality of the daily breakfast was excellent! We were very impressed with the effectiveness and efficiency of baggage forwarding service provided by the hotel as we needed to send one baggage to a hotel in Tokyo on the day before our checking out from Manten Hotel in Toyama. "

"The hotel is clean and the location is great!!"

"Older property, but great service from the staff and the happy hour hospitality is a wonderful way to end a long day!"

"Very near Toyama Station. Basic amenities, good breakfast, convenient location, affordable price."

"All very good & new"

"Very good location and near train station and shopping malls. The room are clean & staffs are very friendly 👍"

"Very good location and direct link to train station. Staffs are friendly "

"Onsens are different from hotels. I would have liked to have been scheduled for the KAISEKI evening meal, as this is a large part of the ONSEN culture. Booking websites have no accomodation for this when customers book, and we go uninformed. This is regretful from my point of view. The Kaiseki meal is something I looked forward to. What can Expedia do about this?"

"A beautiful hotel with amazing service!"