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"Nice looking hotel when we drove in, but… When we checked in and asked for the table for dinner there was no availability in any of the restaurants. So we had to go and eat outside of the hotel. We were only given one room key which made it difficult as it authorised the lift and the electric in the room. So we had to be inseparable ;) When my partner came down to the pool area he was aggressively asked directly: "What's your name!? What's your room number?" without any politeness or respect. It was a bit rude ... The shower in the room smelled of sewage almost made us feel sick. We asked to get two bicycles for a few hours in the morning. It was mentioned that they may be complimentary but we were charged 80 CHF. And also this is one of the few expensive hotels where they will charge you 55 CHF for parking for the night. And all of this for almost 1k per night. We stayed in lots of nice hotels over the years and you wouldn't expect these sort of issues. So quite disappointed after all and definitely wouldn't go back there or recommend it. BTW we don't normally complain about the hotels. But this one deserves an honest review. "

"Clean and nice for the money "

"Good location near the station. Very nice tidy room with a great view ! Good breakfast options and helpful staff throughout our stay. "

"Great property with a really convenient location. Just steps away from Chapel Bridge and also very close to the train station. The front desk staff were very friendly and even helped us booking our tickets for Mt. Pilatus. "

"The view from our balcony was pure magic! Breakfast buffet was delicious! The location was so convenient- shops, restaurants, grocery store, Grindelwald First, and train station all steps away."

"Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food. "

"Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere."

"Clean rooms and friendly staff. Right in the center, very convenient to nearby stores."

"Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction"