"We arrived at 11pm from Hanoi and a staff was ready to help us with our luggages and checked us right in. The rooms were so clean, as were the bathrooms. When we woke up the next morning, we were pleased to see that our balcony was facing the mountains. It was gorgeous. We had a slight issue with the sliding door which got stuck but the staff were prompt to rectify the issue and it was fixed in no time. Communication was not a problem. The front desk staff spoke good English. The hotel faces a...
"We arrived at 11pm from Hanoi and a staff was ready to help us with our luggages and checked us right in. The rooms were so clean, as were the bathrooms. When we woke up the next morning, we were pleased to see that our balcony was facing the mountains. It was gorgeous. We had a slight issue with the sliding door which got stuck but the staff were prompt to rectify the issue and it was fixed in no time. Communication was not a problem. The front desk staff spoke good English. The hotel faces a...
NUR ZULAIKHA