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"Excellent proactive staff "

"Very comfortable, classic hotel in the National Wrestling Federation area. Some staff were top tier, going above and beyond to make the stay great and easy; others probably need more training in hospitality but the good ones were excellent. Decent gym, okay spa (both operated by private companies). Could use more furnishings in the lobby and more/better restaurant options, but the bar is excellent. Rooms are solid, with great beds and other furnishings. The suite is worth it. Good proximity to some bars and restaurants, and not too long a walk to Sukhbaataar Square. "

"They were very gracious with extending my reservation dates, with an early check-in. Front desk also called for my transport to airport. Enjoyed my 8 day stay there. Excellent location for tourist to Ulaanbaatar."

"Great location, hotel staffs were approachable. The only issue I found is they talk softly that I can barely hear them. The premier restaurant however needs staffs improvement. I went for lunch sat down no one came until I ask the menu. As I observed maybe that’s the way they do business because they never approached a customers while I was there. No one came to me “how’s your meal?” Or anything just to “break the ice”. Food is great but needs to improve on staff-customers relationships. I won’t recommend the restaurant. "