"Favourite thing was the customer service followed by the included breakfast. All staff in all areas were exceptional.
What could be better. Aircon difficult to use, staff didn't know how to set it on cooling. Room was stuffy.
Restaurant menu details need updating or staff need to prepare food as per the menu. Eg. 1. Burger: meat cheese bacon milk bun. What we got was that plus tomato and alot of relish. Staff agreed to fix. Still smothered in relish. Take 3. Great tasting Burger. 2. Schnitzel came out smotherd in cheese after asking for plain, and nothing but Schnitzel chips salad on the side. Second attempt. None left. Offered Crumbed chicken. Lovely. Asked for lemonade. Not refrigerated. When quiered staff said its not refrigerated. Not available for sale and only a mixer. Not charged . Asked for ice in glass. These 3 are easily fixed. Please fo. Not fair on your lovely staff"
"It was great it was very relaxing and quite
The room was great
The staff were lovely
Breakfast was not that hot
Don't drink
I would be very happy to stay again"
"Visited Melbourne, from Sydney, for a weekend and stayed at the ibis Melbourne - Hotel & Apartments.
The staff were friendly, the room was comfortable and the location was great.
Walking distance to the CBD, trains and trams with the Queen Victoria Markets only a short stroll up the street.
This is my go to place to stay when I am in Melbourne."