Find all hotels by Exe Hotels in San Rafael from SAR 212

Everything exceptional. Beautiful property, lovely host, everything very clean, and breakfast delicious. Thank you!

Room was nice and the whole hotel was very clean. Very comfortable stay after spending all day exploring the city.

There’s not enough words to describe how incredible the staff at the hotel made us feel. Although we traveled for different reasons, our wedding anniversary fell within the days we stayed at the hotel. We mentioned it during our check in and what happened next, left us speechless (and a little teary-eyed). They took it upon themselves to give us a couple of back-to-back surprises, not to mention that the overall treatment they afforded us was way above average — it was amazingly warm and...

Loved this hotel, it is nearby places so you can go walking and enjoy the view. Very clean

The Zocalo Central was amazing. Free abundant breakfast at the charming rooftop restaurant plus hearty snacks and beer 24/7. The room was quiet and beautiful. The location perfect for seeing the historic center and all kinds of shopping. We found some of the front desk staff to be somewhat disdainful. We were not asked to open a spending account upon check in when we paid for the entire trip which resulted in our laundry being held hostage at 10 PM because we didn’t have “credit”. The lady...

Would definitely stay here again

The only issue was the service they offer for premium guests on the 12th floor, the staff was not too helpful and or friendly.

Nice mall and good restaurants

Clean, comfortable and well located. Staff is pleasant. However, I was a bit uncomfortable about carrying my passport with me around Mexico city since we arrived before check-in time 3:00pm. The female receptionist stated that check in was at 3:00. She offered to storage our luggage, but I could not leave my passport and wallet unprotected. When we finally checked in around 9:00 pm second receptionist was quité pleasant!

Great place to stay near everything

It is very safe to stay in this hotel, and super closed to the airport.

Tengo que agradecer al eficaz staff que me atendió. Nosotras visitamos de Oregon y la atención iba bien hasta… la primer noche que se descompuso el A/C pero inmediatamente me movieron de cuarto a una mejor habitación y estaban siempre al pendiente que estábamos bien. Son muy atentos y muy amables los botones. El restaurante es muy bueno , el buffet desayuno también! Y la zona de business de lo más tranquilo, relajante y delicioso desayuno. La alberca super agradable de lo máximo con vista al...

Nice hotel close to every single spot in reforma,staff very friendly

Clean. Really easy to navigate. You are surrounded by many shops and restaurants. Staff is pleasant and cordial.

Absolutely beautiful property. The staff were incredibly helpful and friendly. The area is in the most beautiful and safe part of Mexico City. My only complaint about this hotel was that despite the high nightly price, they still try to get you to “upgrade” your room and pay a even higher nightly fee to get a room with a view, breakfast, and access to their rooftop lounge that is not available to all guests without this upgrade or an access fee. Overall great experience though

Great location. The accommodations were super and service was excellent. The bar tender Michelle was wonderful and provided us with great information of the local area and amenities.

We enjoyed our stay from the time we arrived until the time we left! The entire hotel is sparkling clean! The staff was friendly and helpful with all our request and needs. Breakfast and fresh juice in the morning was a plus! My only con would be location for me. We spent most of our time in Roma Norte so a 10 minute Uber ride ended up being 25 minutes due to big city traffic.Also there’s a crack of space under the bathroom door so you can hear EVERYTHING. May not be for you if you’re modest. ...

The staff was incredible, they helped us a lot in our stay. Clean building, great zone to visit and get to know about the culture.

Great property, it has a heated pool & jacuzzi. A gum, cafe and restaurant. They have free airport shuttle. The rooms are big and clean. Only issue/complaint is that there's no fridge in the rooms and trying to get a bucket of ice is soo hard. Besides that the place is great. It's not in a great neighborhood so be cautious but it's only a 20-30mins Uber ride to Roma Norte, Zócalo, etc.. .. but I will say do not wear jewelry in Mexico sadly I was mugged on my second day of my trip but besides...