Is Casa Las Ruinas by Stay with Bear pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Casa Las Ruinas by Stay with Bear?

This property doesn't offer parking.

What time is check-in at Casa Las Ruinas by Stay with Bear?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Where is Casa Las Ruinas by Stay with Bear located?

Located in Old San Juan, this hotel is within a 15-minute walk of Port of San Juan and Castillo San Felipe del Morro. Escambron Beach and Condado Beach are also within 3 mi (5 km).

Casa Las Ruinas by Stay with Bear Reviews, Deals & Photos 2025

About the neighborhood

Located in Old San Juan, a neighborhood in San Juan, Casa Las Ruinas by Stay with Bear is near the airport. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum.

Visit our San Juan travel guide

10/10 Excellent

Carolyn

31 August 2025

Liked: Staff & service, amenities, property conditions & facilities

LOVED this place. Perfect walkable location quaint decor… thank you.

Stayed 1 night in Aug 2025

8/10 Good

Diana

31 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for Viejo San Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

Grace

29 August 2025

Liked: Staff & service

Loved the location!! Located in old San Juan this is the perfect Place to stay!! Lots to do , eat and of Course shop!!!

Stayed 4 nights in Aug 2025

10/10 Excellent

Hector

20 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice location

Stayed 3 nights in Aug 2025

10/10 Excellent

Jailynn

23 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very communicative during the stay

Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

12 August 2025

Great place to stay right in the heart of the city everything was very walkable making navigating the city easy and fun

Stayed 4 nights in Aug 2025

10/10 Excellent

Alexa

27 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Centralized locations, bars and supermarkets near by. Definitely booking again with them when I return to PR.

Stayed 4 nights in Aug 2025

10/10 Excellent

Adriana

8 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bed was exquisite, quiet, safe, clean and the balcony view was beautiful 😍

Stayed 5 nights in Jul 2025

10/10 Excellent

Javier

2 August 2025

Liked: Cleanliness, amenities, property conditions & facilities

My husband and I stayed here. I’m very big on history and It was good to stay in a place where it felt like walking back in time. It was cozy, and conveniently close to good spots to eat.

Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

7 August 2025

Liked: Cleanliness, staff & service, amenities

Amazing room . In the center all of the prime bars and restaurants . Very quiet area as well

Stayed 1 night in Aug 2025

8/10 Good

Barbara

18 August 2025

Liked: Staff & service, property conditions & facilities

Everything is walking distance

Stayed 4 nights in Aug 2025

8/10 Good

Alison

24 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was amazing, we did not have any trouble finding the place. We loved the location, we were able to walk anywhere and didn’t have to drive/uber. The room was clean and spacious. I thought I had left something behind and the staff were quick to respond back and assist me. Would definitely stay here again!

Stayed 3 nights in Aug 2025

10/10 Excellent

John

14 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the property and will come back again sometime.

Stayed 2 nights in May 2025

10/10 Excellent

Herberth

3 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property maintained the history and culture of Old San Juan while still providing the modern comforts we enjoy today. Definitely recommend to anyone looking for a cultural experience.

Stayed 3 nights in May 2025

10/10 Excellent

Yesenia

18 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is very accessible, well equipped, customer service is excellent, super friendly, it feels cozy

Stayed 4 nights in May 2025

8/10 Good

Gerald

12 June 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The place is great and in a perfect location. it's under construction, so I couldn't give it a five star. Still a great place to stay. Seeing a preview of what they are building, this place is going to be awesome in the near future.

Stayed 4 nights in May 2025

8/10 Good

patricia

30 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

I had an issue with my first room , staff was attentive , responded quickly and issue was resolved. The location is great! Dinning and Shopping all around. Communication with the staff was quest, quick response. I will definitely be staying here again.

Stayed 4 nights in May 2025

8/10 Good

Nicole

4 July 2025

Liked: Cleanliness, property conditions & facilities

first room didn’t have hot water, felt more like a dorm. They were very quick to respond to accommodate and move to another. the location couldn’t have been better. It is old San Juan so I do understand but getting off a plane to cold water stinks. Beautiful place and kind people, and parking right across the street.

Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro

25 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Besides the WiFi situation, the place was phenomenal! Customer service was at 100%. The location was in the middle of everything. The room was so beautiful and clean! I will definitely stay again next time!

Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This apartment is in a central location in San Juan. Walking distance to restaurants and shops made it very easy to get around with a toddler. The apt. was very clean and spacious. Very quick response by management when needed. We will be staying at this property again.

Stayed 3 nights in Apr 2025

6/10 Okay

Edna

18 April 2025

Liked: Amenities

Disliked: Property conditions & facilities

The apt is beautiful. But the building is still being “built up” There was a power outage and no generator. It would’ve been fine if it was just me but I had my 86yo dad with me.

Stayed 2 nights in Apr 2025

2/10 Terrible

Danalis

27 August 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT RENT WITH CASA LAS RUINAS BY STAY WITH BEAR. The Expedia property description is an entire misrepresentation of the actual experience itself. There were a ton of things that just kept getting worse with the property right from the start. Took forever to respond to fix things, We were locked out of our “room” for half hour even though I called when we arrived to have it fixed. Didnt bother giving me the right code until I called back . Room entrance was not accessible because only half of the double French doors open. The entire room covered in dust and dirt. One tiny bed, the tv didn’t work, and the shower head had low pressure and was shooting in all different directions and without a curtain so the rest of the bathroom was getting soaked when you shower. I contacted them about the dirty room and spiderwebs everywhere, they said they’d send someone in the morning, no one showed up. Another day in dust. The next day someone was supposed to be there, they only came and took the spiderwebs off the lightbulbs. Didn’t touch anything else, no new towels so we had no towels, dirty floors, etc. Wasted 3 days waiting for them to fix the issues with the tv and the room, no refund, their solution was switching us to a room on the last night with a balcony and no noise cancellation so stayed up cuz of the noise outside all night. And the power went out in the morning, no backup generator, couldn’t shower brush teeth or use the bathroom. Terrible experience overall.

Stayed 3 nights in Aug 2025

2/10 Terrible

Moses

17 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

To start off, the property address on details shows a different address after confirmed booking. They send the correct address once check in will happen. That’s confusing if multiple people will be staying at the property since the correct address is sent to the person who booked. Secondly, as soon as you walk in, there is a nasty stench, not sure if it’s mold or smoke. However, it isn’t pleasant. Third, there’s no elevator, so having luggage and/or an elderly person will be excruciating on having to go up the flight of stairs. More over, there’s no parking, they do suggest some parking but it’s 5-10 mins away. Which should be listed on the details and information. To continue, once we finally made it into the Airbnb, there was sand everywhere and it was not properly clean. They visually cleaned trash but no broom or mop was used or anything wiped down. To make matters worse, it’s listed that’s there’s WiFi but there definitely was no WiFi. They make an excuse as if they send a technician to fix it and when it’s not fixed, they state it’s a provider issue. Honestly the worse part of the trip was not having WiFi because that also affected the TV which needs a network to function. Due to no proper ventilation, the AC leaks and drips water onto the floor. However, nothing beats the puddle and water leakage when it rains. There’s a hole on the wall that drips water. We had to put multiple towels to avoid from it spreading everywhere. Property isn’t taken care of. Don’t book

Sand everywhere with no broom or mop inside property

Stayed 6 nights in Jul 2025

10/10 Excellent

Kelly

11 April 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was fantastic in terms of its location and size. We were right in the heart of Old San Juan and couldn't have asked for more in terms of the kitchen & living space, two bedrooms, and two giant (and freshly remodeled) bathrooms. The quirks about this place were manageable but could be improved: finding the specific apartment in the building was tricky as there are no staff on site and we didn't see a single other guest. The staff were responsive via email and phone but why are there two units in the building with the same number? Very confusing. Also, there's no parking so best to get your rental car before or after your stay here. A few things in the apartment itself could use small improvements: shower faucet handle wasn't secured to the wall, missing smoke alarm in a bedroom, 3 wall AC units with three different unlabeled remotes all left on the table; took us a while to figure out which one operated which unit and then realized one had dead batteries so had to keep switching the batteries out depending on what unit we needed to work. None of these things would keep us from staying again -- we definitely would bc the good definitely outweighs the "needs improvement." But with those tiny improvements this place would get 5 stars in every category!

Stayed 1 night in Mar 2025

6/10 Okay

Taedmary

11 July 2025

Disliked: Amenities

Stayed 1 night in Jun 2025

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