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"From the Arrival Experience and Associates were all 5 Stars!! The Hotel is Great; also, the associates are the ones that make it 5 Stars !!"

"Beautiful property; service is outstanding. Excellent breakfast; terrace on top floor has great apperitivos overlooking the basilica - excellent experience spending a day at Mora Mora beach club organized by hotel - lunch there was also excellent. "

"Beautiful hotel. Amazing staff, very clean but the rooms need to be updated."

"El hotel nos encantó: la ubicacion está increible, las instalaciones son extraordinarias. Pasamos varios dias en la calma de la alberca y gozamos de la tranquilidad de los jardines. Es una excelente opcion para recargar pilas y sentirse apapachado. Gran eleccion!"

"We really enjoyed our stay here, the staff were very welcoming and friendly throughout our stay. We don’t usually choose half board but we are glad we did! The first night there was a buffet in the garden, of local food, this was the best buffet I have ever had, everything was so fresh and tasty and there was lots of vegetarian choice. We ate off the a la carte menu our other 2 nights, which again was amazing food, with lots of choice, as was breakfast. The pool area is lovely and the hotel is only a 10 minute drive to the lovely town of Otranto. We had a standard room, the only criticism is the bathroom could do with a bit of an update, the shower wasn’t great with poor pressure if you had it on warm. There was live music and dancing one night and we enjoyed the tour of the underground Oil Mill and Olive Oil Tasting which was provided by the hotel. "

"Beautiful high class property,clean and modern. Great breakfast buffet easy parking. Close to city "

"Excellent location, clean and staff very helpful"

"The staff: efficient professional caring resourceful friendly supportive Great breakfast Great location Awesome rooms quiet "

"My first impressions were that this is a well- appointed and sophisticated resort. The design is beautiful, but be aware that the entire resort is terraced off into multiple levels, so there is lots of stairs. However, there are some strategically located elevators for those that have trouble navigating flights of stairs. My stay was during the first weekend of October 2024 and little did I know, that this is already considered the “off-season“. While that means more affordable lodging rates, it also means a muted vibe and a reduced level of services I’d expect in a 4-star resort. Moreover, the resort is situated outside of town and a visit to the seafront, restaurants , and shops meant a 15 to 20 minute walk. While the resort does have a shuttle van, it was not in operation to transport guests to/from the seafront or the train station (I walked a mile/1.6 km with luggage from the station on check-in day). Uber was not available and no local buses were running in October. The on-site restaurant was mediocre, with the exception of the breakfast which was great! There are 2 tiny bars, but a full-service lounge is needed. But despite these criticisms for the resort as a whole, I must say that ALL of the staff I interacted with during my stay was friendly, professional and accommodating. They exhibited pride in what they did for guests. Overall, I would still recommend a stay here. But be sure to ask a lot of questions about seasonal services before you book or visit. "