"Everything from check in to check out was fabulous. The staff couldnt have been nicer and the rooms were perfect"

"Really welcoming and warmth on arrival . Breakfast was lovely grey value for money and staff very pleasant and friendly "

"Room fine reception staff nice. Good shower "

"What a great find. Cave Castle is a lovely hotel and the staff are amazing. I contacted the hotel a few days before with some requests regarding my wife as she has mobility issues. One was for the room to be on the ground floor or close to the lift and the other was for extra pillows as my wife has to sleep upright. When we arrived the staff on reception pulled out our check0in notes and informed us that everything was set up as per our request. The staff are warm and friendly as well as...

"Room was clean, bathroom clean, lovely fluffy white towels. Enough packing places in the car park. Breakfast was lovely and fresh, only found out on our second day of stay that I could have requested a tea pot. I also suggested instead of bowls with marmalade/jam, could small pots be provided to put the jam into. Two complaint, one resolved, we only had one bedside lamp on the first night, I let reception k ow and on the second day a second lamp was delivered. Main complaint was the the TV...

"We stayed in one of the cottages which although a bit dated offer a lot of space and character. The room itself was spotless and comfortable with everything you could possibly need. Loftsome bridge although off a main road for convenience is lovely and quite due to it being a good distant back from it, so you get the best of both worlds a good nights sleep and connectivity to all the local attractions with York not being too far away. What makes Loftsome Bridge special is the staff they are...

"great stay"

"Great customer service nice hotel room "