Find all hotels by Quantum Hotel Group in Salisbury

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"Overall stay was fab, staff were amazing and the place is very welcoming. We had a spa day and overnight stay which was amazing the only thing I will say is the spa amenities could do with a revamp like the steam room and sauna area"

"Excellent location, great rooms, spa and breakfast v good "

"Ok. Raised voices in foyer ar arrival. Receptionist who checked me in was really nice and effective in processing my arrival. TV a bit small and basic and no function for casting. Breakfast bar ran out of usual granola and not replaced. Nothing really wrong, just not the relaxing enjoyable experience I usually get at the same hotel. "

"Had arranged for the hotel to have a taxi for us in the morning. Was waiting for taxi 1/2 hour past the time pickup was arranged. Spoke to taxi service and found out no reservation was made for us. Hotel dropped the ball big time. Not happy at all."

"Hotel great, service excellent, breakfast great."

"Amazing staff and always a pleasure to stay here ! "

"The spa was wonderful. The rooms are clean and the staff is very kind. I believe that they want to ensure you are comfortable. But, they are working with a property in need of maintenance. Our air conditioner worked the first night, but the next day we couldn't get the temperature below 24c/75f. After two attempts to fix it, they moved us to another room, where we discovered another guests gift wine, cupcake and greeting. Not a tragedy, but not assuring either. We got our new room pleasantly cool, though the thermostat never moved from 22c/72f. And it was definitely cooler than that. 2 out of 2 room temperature controls malfunctioning. A five star hotel to me, will get the details right. I didn't leave The Gainsborough with that impression, and it certainly wasn't the relaxing few days I had hoped for."

"2 night stay with daughter and friends to watch football. Hotel is in great location. Staff are friendly and helpful. Room was lovely, clean and bed comfortable. If I had to make a recommendation it would be to add a couple of drawers. It was inconvenient to have to leave underwear etc in suitcase."