"Upgraded to better room, staff were great, perks for being a gold member, pool excellent. Overall brilliant and will be returning"

"The family dinner on the Sunday evening was lively with good service. However, my room was fine but there was a persistent bumping noise (?from heating,)coming from the roof space which really disturbed my sleep. I did report this in the morning. Breakfast was over priced, £17 for a poor selection of continental breakfast plus being charged extra for coffee. "