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"No parking, above a Chinese restaurant, smoky from cooking oil. Literally unlivable"

"We will stay again."

"I will never forget my first stay at The Langham. My partner and I were blown away by how spotless it was, the interior design of the building, the professionalism of the staff… …and the view from our room - and, mind you, we weren’t even in one of their more luxurious rooms/suites, just their standard room. If you make bank, you should stay here every time you visit Chicago; if you don’t, this is a bucket list hotel. Cannot recommend it enough."

"Location"

"It was a very nice Hotel. We would stay again."

"Fantastic hotel located in a great spot in the west loop. Close to the trains and good restaurants nearby. Hotel was very clean and the staff was very friendly."

"Highly recommend."

"Staff very friendly. Excellent breakfast. Only thing I would change is bar /restaurant be open for lunch. On Saturday they did not open until 3"

"Room was spacious and clean."

"Great historic building expertly converted to an iconic hotel. As an architect I was thrilled to stay in the historic Reliance building."

"The CitizensM was a great hotel with clean rooms, pleasant staff l, and beautiful decor. I would recommend this hotel in Chicago and Miami locations"