"Very clean and comfortable beds and lovely room. The staff were very efficient and friendly"

"Staff were very welcoming and chatty. They were also helpful when we needed things. The Rooms were fine but looked a bit tired. The cover had fallen off the bathroom extractor fan and the heated towel rail was held together with electrical tape for example. However the TV had a full range of "freeview" programmes. The adjoining Hungry Horse was useful but very busy as we hit it at 7.00pm on a Friday evening. Breakfasts were Okay. Food was good but orange juice ran out, the coffee was just...

"Very friendly staff"

"A lovely hotel although a little tired. Great location and staff. Lovely food. Would definitely return. Would recommend but don’t expect a pristine hotel. This is an old hotel with charm."

"We had a great stay here. The staff are all incredibly friendly and helpful, our room was perfectly adequate for us and our young puppy to use as a base while we explored the New Forest. We will def be back! Martyn, Sarah, Rosie and Guinness the dog"

"Kind of okay, but some of the staff were really bothered if you need anything or ask them a question. At the pub the staff were a bit weird and made us feel not welcomed. Most of them looked very tense and wanted you to get out of their faces quickly. Some of them were good. They should leave more milk bags in the rooms."