Find all hotels by Freetobook in Rotherfield from SAR 414

"This is a capsule hotel - we paid £170 (a level higher than the base level) to get a coffee machine and a window where we could see flights arrive. The wet room was appalling and both of us being just about 60 it was not the best room for us. When you are at a hotel linked to the airport you expect to pay higher but at an equivalent hotel at Heathrow you can a far bigger room and all facilities. This was a hotel room for 1 - it had such a small bed that I found it easier to sleep on a narrow floorspace. On our return we will not stophere."

"it was all good."

"Fantastic that the hotel is a few steps from the terminal."

"Early check-in charges were a little higher than expected. Everything else was good."

"Quiet location. Bar was big but full of TVs with football on all the time. Staff generally friendly. Good airport hotel. Nothing really in walking distance but hotel has everything you need"

"Excellent location staff wer all extremely helpful everything was 5* "

"The reception staff are great. The location being in Gatwick is terrific of course, convenient for the airport and trains. The amenities are clean and comfortable however dinner service let the hotel down. No shortage of staff it seemed but totally disorganised the night we were there. Guests were asking for menus, following up on drinks, food and dinners. My husband finally received a dessert he was waiting for only to have another brought to the room long after we left the dining room. It seemed like disorganised chaos. The hotel if they rectify training and ensure some procedures in place in the dining room will nail it."

"We recently stayed at Hilton London Gatwick Airport, and to be honest, my overall experience was quite disappointing. Before heading out, we called reception and asked if our room could be refreshed and the towels replaced. It seemed like a simple request, but when we came back later, nothing had been done. The towels were still the same, the bedding hadn’t been changed, and the room hadn’t been cleaned at all—even the trash was still there. It was frustrating, especially after taking the time to call and request it."

"Thin walls, too much noise during night"