Find all hotels by Independent in Rossville, IL

"Room was clean and staff very accommodating for fresh towels or anything we needed. The only downfall we had was no automatic doors for access at the entrance to hotel in a wheelchair. Made it a little diffucult. "

"Rooms are clean and refreshed, pool was closed, but the gentleman at the desk was extremely helpful. Didn’t catch his name but said he had been in hotel business along time very nice guy."

"yes"

"Now the property needs to be remodeled. the blankets have barn holes in them. The sheets and towels are stained. No blow dryer. property workers were very friendly, but I had to rate this at a 0 or less. The toilet rocked as you sit on it. Not fastened to the floor. "

"Horrible place, heater/ac unit did not work. Holes and falling ceiling above shower. None of the soap/lotion dispensers worked. No customer service. Hallways smelled like cigarettes. Elevators worked intermittently. 👎👎👎"

"The pool had no lights and was dirty! The doors do not work too go outside other than the front door! The food was nasty! Out of date "

"Yes"

"The staff were very nice. There was a gap all the way around our door. The heat took about 3 hours to warm the room up enough for us to take our coats and hats off. The hot water lasted about 3 minutes and then it cooled off rapidly. The TV remotes didn’t work on the TV in our room. Overall, it was a disappointing stay. "

"The room was clean. The customer service was excellent. I witnessed the staff give two men a ride to where they needed to go because Lyft was going to charge to much. Breakfast could have been better. They offered waffles, cereal, toast . Only complaint was, I ask for a handicap room, had I known the room entrance was on the outside the hotel with parking in front of the room, I would have picked a different room or hotel. The train near by ran all night. "