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Chase Hotel

3.0 star property

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Photo gallery for Chase Hotel

Terrace/patio
Pillowtop beds, in-room safe, desk, laptop workspace
Bar (on property)
Property grounds
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double Room

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Double Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Four Poster

Double Room Four Poster | Pillowtop beds, in-room safe, desk, laptop workspace

Double Room Four Poster

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Twin Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Heating
Connecting rooms available
TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Gloucester Road, Ross-on-Wye, England, HR9 5LH

What's nearby

  • Wilton Castle - 17 min walk - 1.4 km
  • Goodrich Castle - 8 min drive - 9.1 km
  • Symonds Yat West Leisure Park - 12 min drive - 14.3 km
  • Westons Cider Mills - 13 min drive - 13.6 km
  • Puzzlewood - 21 min drive - 27.4 km

Getting around

  • Colwall Station - 24 min drive
  • Birmingham Airport (BHX) - 78 min drive

Restaurants

  • ‪The Mail Rooms - ‬4 min walk
  • ‪Cantilupe Road Bus Station - ‬5 min walk
  • ‪Caffe Eleganza - ‬7 min walk
  • ‪Avellino Italian Restaurant - ‬10 min walk
  • ‪King Charles II - ‬7 min walk

About this property

Chase Hotel

Property highlights
Free cooked-to-order breakfast, a terrace, and a garden are just a few of the amenities provided at Chase Hotel. The on-site international cuisine restaurant, Harrys, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • Meeting rooms, a ballroom, and luggage storage
Room features
All guestrooms at Chase Hotel include perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with digital channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Languages

English, Polish, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Harrys
  • The Chase Bar

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Ballroom
  • Built in 1784
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chase Hotel Ross-on-wye
Chase Ross-on-wye
Hotel Chase
Chase Hotel Hotel
Chase Hotel Ross-on-Wye
Chase Hotel Hotel Ross-on-Wye

Frequently asked questions

Is Chase Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chase Hotel?

Self parking is free at this property.

What time is check-in at Chase Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Chase Hotel?

Check-out is at 11:00 AM.

Where is Chase Hotel located?

Situated in Ross-on-Wye, this hotel is within a 10-minute walk of Made In Ross Gallery, The Maltings, and The Phoenix Theatre. The Prospect and Long Acres are also within 10 minutes.

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Chase Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 162 reviews
Rating 8 - Good. 76 out of 162 reviews
Rating 6 - Okay. 16 out of 162 reviews
Rating 4 - Poor. 5 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10

This hotel was excellent and we returned within 2weeks of our first trip. However, this hotel was closed on 15th September and is being turned into apartments. Dreadful decision.
Stayed 2 nights in Aug 2019

8/10

Stayed 1 night in Sep 2019

8/10

We found out that it was closing down at 5pm on Friday 20th September. To be redeveloped. Beautiful Georgian main building, set in 11 acres of well kept grounds. Very sad that will no longer be a hotel.
Stayed 4 nights in Sep 2019

6/10

The Hotel was really nice and the room was comfortable and clean. Unfortunately the cooked breakfast was awful – not cooked to order but pre-cooked and kept on a hot plate in the kitchen. This was confirmed by the waiting staff. I complained to the duty manager and got a refund. However the professionalism of the duty manager (or lack of it) when I was trying to explain that I was not happy, left a lot to be desired…
Stayed 1 night in Sep 2019

2/10

Disappointing from the start. Paid £50 extra to stay in superior suite, there was nothing superior about it, old and very dated and full of dead insects. Breakfast was shocking. All in all I have stayed in better £35 rooms. I paid £124 for this shambles. Staff tried to put on a smile and informed us the hotel was being knocked down end of the month to build flats. I guess that explained the poor state of the place. Worst value for money hotel I have stayed in in 20yrs. Do not be fooled by previous reviews, these people must be delusional.
Stayed 1 night in Aug 2019

8/10

Hotel was convenient for the town centre. It had plenty of parking and was set in its own grounds. Excellent breakfast cooked to order. Our room was clean but it was in need of some TLC. Sadly we found out on our departure that the hotel is due to close soon.
Stayed 2 nights in Aug 2019

8/10

Stayed 2 nights in Aug 2019

8/10

Stayed 1 night in Aug 2019

10/10

Lovely hotel and the staff were very helpful. Close to shops and pubs and restaurants. Lovely walks and plenty to see and do.
Stayed 1 night in May 2019

8/10

Grounds are lovely . Understand the look of the hotel is ,of an era, nevertheless - Room/hotel decor a little tired/dated.
Stayed 1 night in May 2019

10/10

Stayed 1 night in Apr 2019

10/10

Lovely grand building set in beautiful grounds. Very friendly staff, especially Renata in the bar. Nothing was too much trouble for her and she was so polite it was refreshing to experience such great service. Breakfast was superb. Room was spotlessly clean and comfortable. Will definitely stay again.
Stayed 1 night in Mar 2019

8/10

Stayed 1 night in Mar 2019

8/10

Friendly service and excellent food quality. Room a little dated but very clean and comfortable. Would definitely recommend it for central base for Ross-on-Wye.
Stayed 1 night in Mar 2019

10/10

Stayed 1 night in Feb 2019

10/10

The bedroom was large and nicely furnished with a king size bed. I enjoyed the splendour of this lovely hotel which is in an excellent location and has very nice views.
Stayed 1 night in Jan 2019

8/10

Stayed 1 night in Dec 2018

8/10

Stayed 1 night in Dec 2018

10/10

Very nice hotel, friendly staff, top quality food from the restaurant
Stayed 1 night in Nov 2018

10/10

Lovely helpful staff, comfortable traditional room
Stayed 1 night in Nov 2018

10/10

Great base to visit Forest of Dean
Stayed 3 nights in Oct 2018

8/10

Pleasant stay in quiet surroundings.
Stayed 1 night in Oct 2018

10/10

Lovely place to stay!
Stayed 1 night in Oct 2018

8/10

Good overnight stay whilst walking the Wye Valley Walk. Close to town centre. Room very comfortable. Staff friendly and helpful
Stayed 1 night in Sep 2018

6/10

Stayed 1 night in Sep 2018