"Our family of 5 (3 young kids) arrived late. The first room they put us in had black mold coming from the AC vent and down a wall. The room they switched us too had large bed bugs crawling across the comforter and pillows. Absolutely disgusting. The third room we were moved too was clean and comfortable. However, the way they offered a brief apology, a shrug, and nothing more was very disappointing. Obviously not the hotel’s fault a previous guest brought in bed bugs, but for them to not spot...
"Our family of 5 (3 young kids) arrived late. The first room they put us in had black mold coming from the AC vent and down a wall. The room they switched us too had large bed bugs crawling across the comforter and pillows. Absolutely disgusting. The third room we were moved too was clean and comfortable. However, the way they offered a brief apology, a shrug, and nothing more was very disappointing. Obviously not the hotel’s fault a previous guest brought in bed bugs, but for them to not spot...
Jonathan