"Foul. The pool was the color of shrek the entire time. The room was dirty, the trash bins had ants from lack of changing it. We were there for four days and they were never changed. The one upside is the staff was really kind and acknowledge the lack of budget to pay for staff, however every day a houskeeper was seen, they just blatantly ignored the common area trash bins. Housekeeping was on call, you had to let them know 24 hours in advance to get service. Lastly, the main hallways have...

"Could be a really nice property if it was maintained, I didn’t see any maintenance going on anywhere with the whole time I was there, but it needs a lot, but the room is nice and clean so the staff was very attentive and helpful I would definitely stay again. It was very reasonable price for the room."

"Ice machine on the 3rd floor was broken; no updated outlets in the room; airport shuttle van was not working so they could only take a max of 4 people to the airport at a time. The place needs a make over."

"Front desk staff/maintenance staff were great. However, a particular female employee (perhaps cleaning staff) was EXTREMELY RUDE AND ABRASIVE to my wife. We had a problem with the door handle to front door of our room. Front desk staff told us how to get it to open. Next day still had the problem. My wife asked a cleaning staff lady if she could open the door. She said my wife had to go to front desk. My wife went to front desk, they walked back to room to assist. My wife was telling...

"I was really surprised. The customer service was excellent. The whole hotel smells so good. And my room was clean and comfortable."

"Seems like the employees are still learning to check-in process or the system was not working because it took more than 30 minutes to get a room key. The room was never cleaned(I stayed 2 days), towels never replenished. Cleanliness in the rooms and outside in the lobby was great. Employees are professional and very apologetic for wait time. I would stay here if I needed to for a day but I have had better experiences at other local hotels in the area. "

"The service was minimal. TV stopped working at 9:30pm, it must have been the wi-fi. Tried calling front desk to report but “operator” call button did not work because I found out later the next morning, when the person at the front desk said that the kiosk takes over after 9pm. Unfortunately, the kiosk was also out of service. It left me with no solution. We paid for the amenities that don’t work and got terrible services. I would not recommend this hotel. Breakfast was not great and building...